Refund policy


Customer satisfaction is our priority.

  • Returns or exchange requests must be made within 7 days of receiving your order.

  • Products must be unused, in their original packaging, and in resalable condition.

  • If you receive a damaged, defective, or incorrect item, contact us within 48 hours with your order number and clear photos.

  • After inspection, we will provide a replacement or refund if the claim is approved.

  • Refunds are processed within 5–7 business days after approval.

  • Shipping charges are non-refundable unless the mistake was on our side.

For assistance, contact us:

Phone / WhatsApp: 0329-0302137

Website: zeluvara.store